Creating A Culture Of Belonging Through Micro-Opportunities
Dive into this topic via the key explanations and exercises below.
Fulfilling relationships are not built on just one grand gesture. They’re built on lots and lots of consistent gestures.
Inclusive cultures are the same. They’re built on taking lots and lots of micro-opportunities to include people and reinforce psychological safety.
When you encounter a room of people you don’t know, acknowledge everyone, not just the ones that look like “your people.”
When you need to consult someone for quick advice, don’t just go to the same usual suspects; broaden your brain trust to include more people.
Pay attention to who’s missing from important discussions and decisions, and go back and get them.
Pay attention to who you call on or acknowledge in group settings; leave no person behind!
When you step into the elevator, don’t just say hi to your friends; say hi to everyone.
Listen fully to everyone, not just people you’re used to agreeing with.
Pay attention to who gets spoken over, and jump in to let them finish—and do this for everyone whether you know them well or not.
When someone who’s not like you presents an idea or perspective, respond with curiosity.
Sit with different people at events, at lunch, or other places when most people congregate with their “tribes.”
Be mindful of who you mentor, and make sure it’s not just the ones who remind you of a younger you.
Express gratitude, give compliments, and pass along tiny kindnesses—to everyone, including the people who go less noticed.
For more tips on micro-inclusions and great culture, I suggest checking out https://www.sypartners.com/insights/ (SYPartners co-founder Keith Yamashita is one of the pioneers of the concept of micro-inclusions.)